Last Updated: September 25, 2025
Twinco Industrial (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.twincoindustrial.com/ or otherwise interact with us.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the site.
1. Information We Collect
We may collect the following types of information:
- Personal Information: such as name, email address, phone number, mailing address, and company details when you contact us, request a quote, or purchase products.
- Non-Personal Information: such as browser type, device information, IP address, and browsing behavior (via cookies and analytics tools).
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries, orders, and requests.
- Process transactions and manage accounts.
- Communicate important updates, promotions, and product information.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information with:
- Service providers (e.g., payment processors, shipping carriers, IT services).
- Legal authorities when required by law or to protect our rights.
- Business transfers in case of a merger, acquisition, or sale of assets.
4. Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You may adjust your browser settings to refuse cookies, but some site features may not function properly.
5. Data Security
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no online system is 100% secure.
6. Your Choices
- You may opt-out of promotional emails by following the unsubscribe instructions.
- You may contact us to update, correct, or delete your information (subject to legal and contractual obligations).
7. Children’s Privacy
Our website is not directed to individuals under 13, and we do not knowingly collect personal information from children.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Contact Us
For any questions about this Privacy Policy, please contact us:
